More programmable access
Use six physical line keys and up to 46 supported programmable positions.
Not sure what you need?
Read our complete guide.
Not sure what you need?
Read our complete guide.
Cisco • SKU DP-9851-K9
A colour-screen business IP phone with six physical line keys, extensive programmable capacity, Cisco smart audio, dual Gigabit Ethernet, USB-A/USB-C and PoE.

The Cisco Desk Phone 9851 brings a 3.7-inch colour display and six line keys to the PhoneOS-based 9800 Series. It supports up to 46 line or programmable positions, one compatible 9800 KEM and a wider set of USB accessory options than the 9841.
Quick answer: Choose DP-9851-K9 for users who need more visible line capacity, colour status and expansion potential. Confirm the calling platform, supported feature set, provisioning, licensing and PoE before ordering.
Use six physical line keys and up to 46 supported programmable positions.
The 3.7-inch display provides clearer line, status and menu information.
USB-A, USB-C and support for one compatible 9800 Series KEM suit power users.
A quick fit check for Australian businesses comparing equipment for users, rooms, sites or wider projects.
| Exact model | DP-9851-K9, carbon black |
|---|---|
| Display | 3.7-inch 480 × 240 backlit colour LCD |
| Line capacity | 6 physical keys; up to 46 line/programmed positions |
| Network | 2 × Gigabit Ethernet |
| USB / expansion | 1 × USB-A, 1 × USB-C; supports 1 compatible KEM |
| Power | PoE Class 3; adaptor not included |
It has six physical line keys and supports up to 46 line or programmable positions.
The 9851 uses a 3.7-inch colour LCD with 480 × 240 resolution.
No. This PoE phone is supplied without a power adaptor. Use compatible PoE or purchase the optional Australian supply.
Yes. It supports one compatible Cisco Desk Phone 9800 Series KEM.
The 9851 provides one USB-A and one USB-C port.
No Wi-Fi is included on this model; use wired Ethernet.
The 9800 Series supports several Cisco and third-party platforms, with capabilities varying by platform.
Cisco provides a one-year limited hardware warranty, in addition to applicable Australian Consumer Law rights.
Yes. Provide platform, licences, user roles, KEM count, sites and quantities.
Use six physical keys and additional supported programmable positions.
See calls, status and menus on the 3.7-inch screen.
Use sending-side noise and voice processing in supported workflows.
Connect compatible accessories and supported charging devices.
Add one compatible 9800 Series key expansion module.
Connect the phone and a compatible workstation to the wired network.
Best for: managers, receptionists, assistants and power users requiring more programmable keys and KEM support.
| DigiPhone SKU | DP-9851-K9 |
|---|---|
| Colour | Carbon black |
| Display | 3.7-inch 480 × 240 backlit colour LCD |
| Line keys | 6 physical; up to 46 line/programmed positions |
| Audio | Cisco smart audio, wideband handset and full-duplex speakerphone |
| Ethernet | 2 × 10/100/1000 ports |
| USB | 1 × USB-A and 1 × USB-C |
| Expansion | Supports 1 compatible 9800 Series KEM |
| Wireless | NFC onboarding; no Wi-Fi |
| Power | PoE Class 3; optional CP-PWR-ADPT-3-AU sold separately |
| Warranty | 1-year Cisco limited hardware warranty in Australia |
Compatibility note: Confirm calling platform, feature set, firmware, provisioning, licences, PoE, KEM and accessories.
| SKU | DP-9851-K9 |
| Brand | CISCO |
| type | CISCO IP PHONES |
This DigiPhone listing is supplied as an Australian version and is covered by a one-year Cisco limited hardware warranty in Australia, subject to Ciscos terms for this exact product. Warranty service is subject to the manufacturers terms and proof-of-purchase requirements.
Your rights under this warranty are in addition to rights available under the Australian Consumer Law. Keep your DigiPhone invoice and product serial number for any claim.
Bulk and project support: For fleet deployments, spare units or warranty planning, contact DigiPhone with the SKU and required quantity.
Cisco • SKU DP-9851-K9
A colour-screen business IP phone with six physical line keys, extensive programmable capacity, Cisco smart audio, dual Gigabit Ethernet, USB-A/USB-C and PoE.

The Cisco Desk Phone 9851 brings a 3.7-inch colour display and six line keys to the PhoneOS-based 9800 Series. It supports up to 46 line or programmable positions, one compatible 9800 KEM and a wider set of USB accessory options than the 9841.
Quick answer: Choose DP-9851-K9 for users who need more visible line capacity, colour status and expansion potential. Confirm the calling platform, supported feature set, provisioning, licensing and PoE before ordering.
Use six physical line keys and up to 46 supported programmable positions.
The 3.7-inch display provides clearer line, status and menu information.
USB-A, USB-C and support for one compatible 9800 Series KEM suit power users.
A quick fit check for Australian businesses comparing equipment for users, rooms, sites or wider projects.
| Exact model | DP-9851-K9, carbon black |
|---|---|
| Display | 3.7-inch 480 × 240 backlit colour LCD |
| Line capacity | 6 physical keys; up to 46 line/programmed positions |
| Network | 2 × Gigabit Ethernet |
| USB / expansion | 1 × USB-A, 1 × USB-C; supports 1 compatible KEM |
| Power | PoE Class 3; adaptor not included |
It has six physical line keys and supports up to 46 line or programmable positions.
The 9851 uses a 3.7-inch colour LCD with 480 × 240 resolution.
No. This PoE phone is supplied without a power adaptor. Use compatible PoE or purchase the optional Australian supply.
Yes. It supports one compatible Cisco Desk Phone 9800 Series KEM.
The 9851 provides one USB-A and one USB-C port.
No Wi-Fi is included on this model; use wired Ethernet.
The 9800 Series supports several Cisco and third-party platforms, with capabilities varying by platform.
Cisco provides a one-year limited hardware warranty, in addition to applicable Australian Consumer Law rights.
Yes. Provide platform, licences, user roles, KEM count, sites and quantities.
This DigiPhone listing is supplied as an Australian version and is covered by a one-year Cisco limited hardware warranty in Australia, subject to Ciscos terms for this exact product. Warranty service is subject to the manufacturers terms and proof-of-purchase requirements.
Your rights under this warranty are in addition to rights available under the Australian Consumer Law. Keep your DigiPhone invoice and product serial number for any claim.
Bulk and project support: For fleet deployments, spare units or warranty planning, contact DigiPhone with the SKU and required quantity.
Use six physical keys and additional supported programmable positions.
See calls, status and menus on the 3.7-inch screen.
Use sending-side noise and voice processing in supported workflows.
Connect compatible accessories and supported charging devices.
Add one compatible 9800 Series key expansion module.
Connect the phone and a compatible workstation to the wired network.
Best for: managers, receptionists, assistants and power users requiring more programmable keys and KEM support.
| DigiPhone SKU | DP-9851-K9 |
|---|---|
| Colour | Carbon black |
| Display | 3.7-inch 480 × 240 backlit colour LCD |
| Line keys | 6 physical; up to 46 line/programmed positions |
| Audio | Cisco smart audio, wideband handset and full-duplex speakerphone |
| Ethernet | 2 × 10/100/1000 ports |
| USB | 1 × USB-A and 1 × USB-C |
| Expansion | Supports 1 compatible 9800 Series KEM |
| Wireless | NFC onboarding; no Wi-Fi |
| Power | PoE Class 3; optional CP-PWR-ADPT-3-AU sold separately |
| Warranty | 1-year Cisco limited hardware warranty in Australia |
Compatibility note: Confirm calling platform, feature set, firmware, provisioning, licences, PoE, KEM and accessories.
| SKU | DP-9851-K9 |
| Brand | CISCO |
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